SOAR

It appears the latest update to Packmaster has an error in the Export to SOAR.

The latest update is missing the Den information for a Scout and a few other less important fields. Based on this information missing the Packmaster Import feature is not currently working if you have the latest update. The SOAR Import feature is preventing the Import because of the missing information, which would remove all your Den email lists and Roster associations.

We have a support ticket into Troopmaster to fix the issue.

In the interim, if you use Packmaster please hold off any software updates until the issue is resolved.

Note: This does not affect Troopmaster customers.