SOAR

In a recent update to Scoutbook they changed some of the fields in the Export format. For data privacy reasons they removed Gender, Middle Name, and Date of Birth fields from all Exports.

The DOB field disabled the SOAR Scoutbook Import feature because it is one of the primary fields used to verify matching upon import.

The good news is that Scoutbook added a new field to all Export formats - User ID. This is a unique identifier for each person in Scoutbook and will make matching members on future SOAR Scoutbook Imports much more exact.

We have updated the SOAR Scoutbook Import feature to work around the removal of Date of Birth and to add matching for User ID. The feature is now available again for customer use after a period of successful customer testing.

SOAR Support